Local Carnival Update: COVID-19

Dear Masqueraders,

 

It has been some time since an announcement has been made with updated information in regards to the postponement of Cayman Carnival Batabano 2020. At this time our team will like to apologize for any delayed response since the initial announcement of postponement. Following the initial announcement, our team members have been answering individual queries to provide reassurance on specific issues that have arisen in response to the postponement of Cayman Carnival 2020.

 

We would like to thank our masqueraders and supporters for being patient and understanding in these strange times as we navigate to return to a previous form of normalcy prior to the dangers of COVID-19 and its effects on the health of individuals in our community.

In response to the announcement of Cayman Carnival being postponed in the Cayman Islands for 2020, our team at Local Carnival has discussed important aspects of our business in regards to participation, registered masqueraders, safety and wellbeing of the community and our mas band’s plan moving forward once it is safe to host public gatherings in our islands. In addition to this, as we patiently wait for updated information in regards to the COVID-19 impacts, kindly refer to the responses of our FAQs below.

At this time, our team at Local Carnival hopes that you and your family are safe and are following the recommended requirements for health and safety issued by the Cayman Islands Government. With this update and responses to discussions and client queries, our team will provide additional updates once information is provided by Cayman Carnival Batabano. We apologize for any inconveniences or difficulties you may have experienced during this time and hope that each of you remains safe.

For any other concerns or queries, do reach out to our team by contacting us through e-mail at localcarnival345@gmail.com.

Thank you for your patience and understanding as we look forward to seeing you on the road in the near future for Cayman Carnival.

 

Sincerely,

Local Carnival

FAQs

Is Local Carnival participating in Cayman Carnival Batabano 2020?

Local Carnival will be participating in the annual Cayman Carnival Batabano 2020. The participation of Local Carnival will be in accordance with the new date that is to be announced and scheduled in the final quarter of the year.

What if Cayman Carnival Batabano is canceled for 2020?

If Cayman Carnival Batabano is canceled for 2020, all of Local Carnival’s costume and t-shirt sections will be reassigned for Cayman Carnival Batabano 2021.

Can I be reissued a refund for my costume and/or t-shirt registration and payment?

As outlined in our Terms and Conditions, no refunds will be distributed to registered masqueraders and participants. The outcome of this is in regard to the unique nature of our products, consisting of custom measurements of the purchasing customer who selected a specific product in accordance with their preferences and specific measurements.

Vouchers

Due to the unique nature of our products, and community concerns of COVID-19, Local Carnival has developed a ‘Voucher Program’ in which registered and paid Local Masqueraders can receive if they chose not to participate with Local Carnival and its Costume and T-Shirt theme presented for Cayman Carnival Batabano 2020. With the Voucher Program, additional terms and conditions will apply.

Do I still have to complete the payment for my purchased order?

Payments for any outstanding balances are to be completed in order to participate in Cayman Carnival Batabano with Local Carnival once a new date is announced. If the payment for any remaining balances is not received for any costume and/or t-shirt purchased, a refund will not be issued for any deposit and/or installment payments. In addition, the purchased costume and/or t-shirt will remain the property of Local Carnival.   

© 2020 by Local Carnival. All rights reserved.

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